Effective Date: January 1, 2025
Company Name: Dev Digital Pro
Founder: Monu
At Dev Digital Pro, we value every client and strive to deliver high-quality website development and digital services. This Refund
Policy outlines the conditions under which refunds may be issued for our services. By engaging with our company or using our website, you agree to this policy.
1. General Overview
All projects and services provided by Dev Digital Pro are handled with professionalism, care, and a clear scope of work. Since our
services involve time, effort, and resources, refunds are only considered under specific circumstances outlined below.
2. Eligibility for Refund
Refunds may be applicable under the following situations:
a. Before Project Commencement
If you cancel your order before the project has started, you may be eligible for a full or partial refund, depending on administrative and
payment processing costs.
b. After Project Commencement
Once work has started, refunds will be provided only if:
No substantial progress has been made on the project; or
The service delivered does not meet the mutually agreed scope, and you have given us reasonable time to rectify the issue.
c. Service Non-Delivery
If, for any reason, Dev Digital Pro is unable to deliver the agreed services, a full or partial refund may be issued, depending on the
amount of work already completed.
3. Non-Refundable Cases
Refunds will not be provided in the following cases:
Change of mind after project approval or commencement.
Delays caused by client-side communication, missing information, or approvals.
Work completed as per the agreed scope and approved by the client.
Domain, hosting, or third-party tool/service fees (these are paid to external vendors and are non-refundable).
Any digital marketing, SEO, or ongoing maintenance services once initiated.
4. Process for Requesting a Refund
To request a refund:
Contact us via email at [your email here] with your project details and reason for the refund request.
Our team will review your request and may contact you for clarification.
If your request qualifies, an approved refund will be processed within 7–14 business days via the original payment method.
5. Project Cancellation Policy
If a client decides to cancel the project midway:
All completed work up to the cancellation date will be billed.
The client will receive all deliverables completed and paid for.
No further refunds will be processed once deliverables have been provided.
6. Late or Missing Refunds
If you have not received your refund after approval:
Check your bank or payment provider for pending transactions.
Contact your payment provider for processing time.
If you still haven’t received it after these steps, please contact us at [your email here].
7. Modification of Refund Policy
Dev Digital Pro reserves the right to amend or update this Refund Policy at any time. Any updates will be posted on this page with an
updated effective date.
8. Contact Us
For refund-related inquiries or concerns, please contact:
Dev Digital Pro
Email: [ monu@devdigitalpro.com]
Website: [www.devdigitalpro.com]
Founded by Monu, 2025